When Team Drama Keeps Repeating — and You’re Stuck in the Middle

The situation

The same interpersonal issues keep resurfacing.

One person vents.
Another shuts down.
And somehow, you end up in the middle — smoothing things over, talking to each side, trying to keep the peace.

You handle it… but it never really resolves.

What’s really happening

This pattern is often a version of the Drama Triangle.

In tense situations, people can unconsciously fall into familiar roles:

  • Victim – feeling powerless or mistreated

  • Persecutor – blaming or criticizing

  • Rescuer – stepping in to fix, smooth, or carry the emotional load

As a leader, it’s easy to slip into the rescuer role — especially when you care. But rescuing keeps the pattern alive. Problems get temporarily managed instead of actually resolved, and responsibility stays with you instead of where it belongs.

What helps

The way out isn’t avoidance — it’s a role shift.

Instead of rescuing, move toward coaching:

  • Pause before stepping in and ask whether this truly requires you to fix it

  • Ask questions that return ownership: What have you tried? What would a good outcome look like?

  • Support people in having the conversation rather than having it for them

  • Step in directly only when safety, ethics, or boundaries are at stake

This shift builds capability, not dependency — and it protects your energy.

Listen to the podcast episode

🎧 Breaking Free from the Drama Triangle at Work (Ep. 14)

Previous
Previous

When Meetings Look Collaborative but Don’t Feel That Way

Next
Next

When One Staff Member Is Draining the Team